Wheelchairs
You can book wheelchairs for your visit on 020 7300 5995.
Dogs
We welcome guide, hearing and assistance dogs. Please ask at the Information table if you need a dog bowl.
Seating
There is currently extra seating in the following areas:
- black wooden benches in front of the windows in
the Front Hall
- black wooden benches on the far right in the Front Hall
- leather benches at the bottom of the Sackler stairs
- a wooden bench at the top of the Sackler stairs
- a stone bench on the far side of the Sackler Wing, in front of Michelangelo's 'Taddei Tondo'.
Sign Language
Two members of staff can use British Sign Language at stage 1 and 2. They are not based in the public areas but may be free to help - please ask. A paper and pen is always available on request.
Baby changing and high chairs
There is a baby changing facility inside the accessible toilet. The restaurant and cafe have high chairs for use.
Alternative routes
If the lift is out of order, there is a stair lift to the first floor but not to the Sackler Wing. Please ask the security guard in the Front Hall. There are other stairs up to the Sackler Wing if you would prefer not to use the glass stairs or glass lift. Again, please ask the security guard in the Front Hall.
Phones
There are two red public phone boxes under the arch into the courtyard. If you are disabled, you can use the phone at the Information desk to ring for a taxi.
First aid
There are a number of trained first aiders in the building. Please ask the nearest member of staff for help.
Security alerts
In the event of a fire alarm or other security alert, please follow instructions from security staff. Emergency exits from the first floor and Sackler Wing all use stairs.
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